VUMATEL FIBRE DOWN WITH NO MAINTENANCE ASSISTANCE - WORST THAN TELKOM

VUMATEL IS AS BAD AS TELKOM IF NOT WORSE!!! TRYING TO BLAME MY FIBRE ON LOADSHEDDING... NO THAT IS NOT GOING TO FLY! WE HAD LOAD SHEDDING TODAY, THE POWER CAME BACK ON , FIBRE WORKING AND AN HOUR LATER WENT DOWN. IT WENT DOWN AT 1PM ... A CALL WAS LOGGED WITH VUMA AND WE WERE TOLD IT WILL BE FIXED. WE HAVE BEEN FOLLOWING UP AND FIRST WERE TOLD TO CALL BACK. WE JUST CALLED NOW AND THOUGH THE CALL CENTER IS OPEN OUR ENGINEERS ARE NOT WORKING TODAY!!! REALLY! I HAVE BEEN AN ADVOCATE FOR VUMA BUT THIS SERVICE IS JUST LIKE TELKOM. WE NEED ANOTHER SERVICE PROVIDER! PLEASE STEP UP. VUMATEL YOU WILL PROBABLY IGNORE THIS BUT YOU NEED TO SORT YOURSELF OUT NOW! IVE CANCELLED DSTV AND SOLEY RELY ON MY INTERNET FOR EVERYTHING HOWEVER VUMATEL DOES NOT CARE! APPARENTLY MY REFERENCE IS ISP-73097