Vumatel Fibre - Continous Downtime Problems

I can' believe that in todays age of technology an internet service provider can still have a turnaround time of 24-48 hours. I have been without internet since this morning (maybe already during the evening), have reported it to Vox (who is my ISP) who advised that it is a Vumatel problem and they have logged a call with them. It is now 18h00 and my internet is still down. If you need a reliable fibre provider then Vumatel is definitely not an option. I had this problem before as well and changed my ISP as they and Vumatel were blaming each other, but now only a week with the new ISP and the problem is back. If you have an option I would not recommend using Vumatel. Imagine trying to work from home....