Vumatel, **** promises and inefficieny

Vumatel turnaround time a lie, I had my fibre line installed in my house on the 23rd of February and was advised by the vumatel technicians to cancel my adsl line with telkom, as the fibre would be activated and working within 48 hrs, so I did as such, but to date nothing is working, but i am met with excuse after excuse, each person I call passes the blame to a different department. My job however requires internet and I have not been able to work for the 3 days nows due to false promised, I have logged numerous calls to vumatel and was told since last week Friday of their 24 hour turnaround period, but its been more than 8 days and nothing has been done, I am urtely disappointed and frustrated