CB
Craig B
1 reviews | Active since May 2010
05 Dec 2022, 18:40
Vumatel fails to activate line.
ISP (Cool Ideas) logged and escalated tickets to Vumatel to activate my Line however there was no acknowledgment from Vumatel. What should have taken Vumatel less than 1 hour ended up being days with no resolution. Had to cancel my order and request a completely NEW line installation with Openserve.
If you have the option, go anything but Vumatel, they're not the company they once were. Sad
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Replies (2)CB
Craig B's updateReviewer Update
06 Dec 2022, 12:45Hi Vumatel,
The order was rejected as I cancelled with the ISP (Due to a lack of response from Vumatel).
I have app**** though a new ISP in a last attempt to remain on Vumatel.
The order was rejected as I cancelled with the ISP (Due to a lack of response from Vumatel).
I have app**** though a new ISP in a last attempt to remain on Vumatel.
CB
Craig B's update06 Dec 2022, 12:45
Reviewer Update
Hi Vumatel,
The order was rejected as I cancelled with the ISP (Due to a lack of response from Vumatel).
I have app**** though a new ISP in a last attempt to remain on Vumatel.
The order was rejected as I cancelled with the ISP (Due to a lack of response from Vumatel).
I have app**** though a new ISP in a last attempt to remain on Vumatel.
CB
Craig B's updateReviewer Update
09 Dec 2022, 17:00My Line has finally been made active, thanks Vumatel and the Vumatel representative here for resolving the issue.
CB
Craig B's update09 Dec 2022, 17:00
Reviewer Update
My Line has finally been made active, thanks Vumatel and the Vumatel representative here for resolving the issue.