Vumatel ******ion

I contacted Vumatel about a 10 days ago asking for their fibre cable to be moved as I needed to demolish the wall it was currently running on. The cable needed to be relocated by less than 2 meters. They quoted me R1325.00 for a "re-installation" which I found exhorbitant and was told by the call centre that they will not provide technical support in future if I get someone else to do it. I reluctantly agreed to pay this amount and, after phoning every day (having to pay a full construction crew waiting for the wall to be demolished in the interim) I received an invoice for R1725.00. This is ******ion!!!!! Vumatel uses what looks like a sub-contractor called Advance Fibre Projects who cannot be contacted directly as I would like to explain that this is not a "re-installation", merely a re-route of an already existing cable - surely this cannot cost R1725.00? If the situation is not resolved, I will be forced to move to another Fibre Company and recommend that ALL my friends and extensive business networks do the same! It is tantamount to holding their client-base to ransom, and it should not be allowed!