WL
Willem L
1 reviews | Active since Nov 2018
11 Apr 2020, 23:21
Vumatel erratic download speed
For the first 20 months the download speeds were good but recently the experience is an erratic download speed between 20 mbps and 3 mbps.
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Replies (2)
Vumatel's replyOfficial
14 Apr 2020, 10:06Good day Willem
We truly apologise for the experience with regards to speed issues, kindly make contact with your ISP and they will assist.
Kind regards
The Vuma Team
We truly apologise for the experience with regards to speed issues, kindly make contact with your ISP and they will assist.
Kind regards
The Vuma Team
Vumatel's reply14 Apr 2020, 10:06
Official
Good day Willem
We truly apologise for the experience with regards to speed issues, kindly make contact with your ISP and they will assist.
Kind regards
The Vuma Team
We truly apologise for the experience with regards to speed issues, kindly make contact with your ISP and they will assist.
Kind regards
The Vuma Team
WL
Willem L's updateReviewer Update
27 Apr 2020, 13:02Dear Vuma Team,
I unfortunately already spoke to my ISP and they ran their tests. The problem at that stage was identified as to be with Vumatel.
I unfortunately already spoke to my ISP and they ran their tests. The problem at that stage was identified as to be with Vumatel.
WL
Willem L's update27 Apr 2020, 13:02
Reviewer Update
Dear Vuma Team,
I unfortunately already spoke to my ISP and they ran their tests. The problem at that stage was identified as to be with Vumatel.
I unfortunately already spoke to my ISP and they ran their tests. The problem at that stage was identified as to be with Vumatel.