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Steve E
1 reviews | Active since Jun 2016
09 Jun 2018, 12:41
Vumatel down for 4 days & no feedback, ETA nor status!
A planned maintenance was scheduled in my suburb from 8am till 5pm on 6 June.
It is now the 9th of June, still no internet, 4 days now.
I cannot operate my business with no internet.
A ticket was logged and nothing is happening whatsoever about it.
At least Telkom could resolve downtime issues within a few hours.
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Replies (2)0
Replies (2)
Vumatel's replyOfficial
09 Jun 2018, 13:26Good day Steve
We truly apologise for the downtime, we will follow up with our support team and they will make contact to assist you.
Kind regards,
The VUMA Team
Vumatel's reply09 Jun 2018, 13:26
Official
Good day Steve
We truly apologise for the downtime, we will follow up with our support team and they will make contact to assist you.
Kind regards,
The VUMA Team
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Steve E's updateReviewer Update
10 Jun 2018, 08:045 days now - no internet and no one has contacted me
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Steve E's update10 Jun 2018, 08:04
Reviewer Update
5 days now - no internet and no one has contacted me