IO
Isabel O
1 reviews | Active since Nov 2011
14 Jul 2025, 11:43
Vumatel dont care about SLA
Very sad to say that 24 - 48 hours means nothing in Vumatels books!!! Nothing!! I am just not getting feedback or any joy regardless how many times I try to escalate. My job is at risk because of this
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Replies (4)IO
Isabel O's updateReviewer Update
15 Jul 2025, 09:14Looki have received the word escalated 90 times with no action
IO
Isabel O's update15 Jul 2025, 09:14
Reviewer Update
Looki have received the word escalated 90 times with no action
IO
Isabel O's updateReviewer Update
15 Jul 2025, 09:15It doesn't help me at all
IO
Isabel O's update15 Jul 2025, 09:15
Reviewer Update
It doesn't help me at all
IO
Isabel O's updateReviewer Update
15 Jul 2025, 09:17So Vumatel can tell me a 100 times its beeen escalated it doesn't mean anything. I have heard this over and over for days
IO
Isabel O's update15 Jul 2025, 09:17
Reviewer Update
So Vumatel can tell me a 100 times its beeen escalated it doesn't mean anything. I have heard this over and over for days
IO
Isabel O's updateReviewer Update
17 Jul 2025, 11:19Now you are asking? Now? After how many days?
IO
Isabel O's update17 Jul 2025, 11:19
Reviewer Update
Now you are asking? Now? After how many days?