Vumatel doesnt care about customers

Would give them zero stars if I could. Vumatel claims to be busy with maintenance in the area, and service has been up and down for over a week already. The worst part is that they did not give any formal notice to the customers or ISP's. Some of my neighbours have been without service for a few days, while my servcie has been up and down, and I dont get full speed when its up. This problem has been affecting all ISP's in my area Vox, CellC, Cool Ideas, Africhost, etc. Vumatel just doesnt care about SLA's or customer experience. So dissapointed with their service.