LS
Lorenzo S

1 reviews | Active since Mar 2021

17 Mar 2021, 07:22

Vumatel doesn't care!

I have recently moved and Vumatel has indicated that my line is active, yet it is not! My bank account has already been debited for a service that I am yet to enjoy as an incorrect object number had been loaded to my address! Turnover time is meant to be 24-48 hours to sort this out, yet is is already a week and I am still waiting!! Atrocious service!

0
Replies (1)
Vumatel
Vumatel's reply19 Mar 2021, 14:29
Official
Good day 

Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.


Regards
The Vuma Team

Best regards,