1 reviews | Active since Jul 2014
Vumatel does know their own business!
<p>We stay in a complex with 5 units. We contact Vumatel to pull through their fibre to our unit. 4 weeks later, a phone call every second day and every phone call has a different outcome! Firstly they say the complex is not live yet, and then they say it is live, they can arrange for installation. Last phone call on the 26 May they call back, confirming the complex is definitely NOT live. PLEASE NOTE THAT OUR NEIGHBOURS IN UNIT 3 & 5 IS CURRENTLY USING VUMATEL FOR THE LAST 3 MONTHS. </p>
Hi Marisaa
We sincerely apologise for any inconvenience this may have caused and understand your frustration.
Kindly note that we have escalated your installation issue to the MDU team and we will be in contact with you soon.
Should you require any further assistance, kindly email us at ***. Once again, apologies for this.
Kind regards,
The VUMA Team
Hi Marisaa
We sincerely apologise for any inconvenience this may have caused and understand your frustration.
Kindly note that we have escalated your installation issue to the MDU team and we will be in contact with you soon.
Should you require any further assistance, kindly email us at ***. Once again, apologies for this.
Kind regards,
The VUMA Team