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graeme T

1 reviews | Active since Oct 2011

22 Oct 2015, 09:41

VUMATEL DISSAPIONTS

21 october wednesday .<br> during the planned installation of fibre , one of the electricirty cables was damaged at 10 am ...we wreent notified until 2pm ,...we called city power at 3pm and were told that it hadnt been reported ! <br> <br> several calls and different stories from Vumatel followed.....and the electricity came back at 7pm.<br> <br> why should we have to be out of pocket on dinner and torches ? ? with small children it was a difficult situation !<br> <br> very disappointing

0
Replies (1)
Vumatel
Vumatel's reply10 Nov 2016, 09:42
Official

Good day Graeme,

We apologise for the inconvenience caused and the experience you have had with us. Should you have any other queries or concerns, kindly email us your address & contact details to *** so that we can notify the correct teams to resolve the issue as soon as possible.

Kind Regards

The VUMA Team