MB
Michelle B
1 reviews | Active since Jul 2020
16 Jul 2020, 09:18
Vumatel disgusting service
What a shocking experience! I have just moved and ordered Fibre through Vodacom over a month ago. My router was delivered within a week but due to an “open line” at the property I have moved into, Vumatel cannot instal my line???? How long does it take to get it closed? I have sent so many emails, posted on FB but NOTHING GETS DONE! My son is in Matric and is doing his work from home. He has assignments to submit and he can’t mail them. PLEASE WILL VUMATEL SORT THIS OUT! Your service is terrible!!!!
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Michelle B's updateReviewer Update
16 Jul 2020, 10:02I have already sent through my proof of address a few days ago and nothing has been done. The response I get is: The proof of address has been sent to Vumatel accounts and we are awaiting their response”. I am getting NO help! How long can this possibly take??????
MB
Michelle B's update16 Jul 2020, 10:02
Reviewer Update
I have already sent through my proof of address a few days ago and nothing has been done. The response I get is: The proof of address has been sent to Vumatel accounts and we are awaiting their response”. I am getting NO help! How long can this possibly take??????