KH
Karen H
1 reviews | Active since Dec 2017
28 Oct 2019, 12:43
VUMATEL DISGRACEFUL SERVICE
I have had NO Internet every weekend for almost 3 months. I am unable to get any resolution on this issue. I know that they are *****ing my bandwidth on the weekends but they have no support centre that can assist with queries or resolution of this...disgraceful service and customer care. The poor ISP's that have to put up with them.
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Replies (2)
Vumatel's replyOfficial
28 Oct 2019, 13:55Good Afternoon Karen
We trust that you are well.
Kindly contact your ISP regarding the the issue. Please note that the line is up on our end and the ticket was sent back to your ISP as the team did not find any fault on the fibre line
Kind Regards
The Vuma Team
We trust that you are well.
Kindly contact your ISP regarding the the issue. Please note that the line is up on our end and the ticket was sent back to your ISP as the team did not find any fault on the fibre line
Kind Regards
The Vuma Team
Vumatel's reply28 Oct 2019, 13:55
Official
Good Afternoon Karen
We trust that you are well.
Kindly contact your ISP regarding the the issue. Please note that the line is up on our end and the ticket was sent back to your ISP as the team did not find any fault on the fibre line
Kind Regards
The Vuma Team
We trust that you are well.
Kindly contact your ISP regarding the the issue. Please note that the line is up on our end and the ticket was sent back to your ISP as the team did not find any fault on the fibre line
Kind Regards
The Vuma Team
Vumatel's replyOfficial
01 Nov 2019, 09:15Good Morning Karen
Was your issue resolved?
Was your issue resolved?
Vumatel's reply01 Nov 2019, 09:15
Official
Good Morning Karen
Was your issue resolved?
Was your issue resolved?