Vumatel Disappointing Experience

I have been having on going issues with Vumatel and Home-Connect from 3 May 2024 and issues still keep piling up.

My previous review: https://www.hellopeter.com/vumatel/reviews/no-activation-going-on-17-days-***

Vumatel has subsequently been activated on 20 May 2024, just 4 days later on 24 May 2024 my internet stopped working.

Upon calling Home Connect on 25 May 2024, I was met with a network outage in the area however other clients in the area was connected to fibre except for me.

I am truly at a loss for words on the amount of time and money I have wasted using Vumatel and Home Connect. I called Home Connect again on 26 May 2024 and was told that everything is fine and Vumatel would need to provision the line which will take another 24-72 hours.

This is absolutely unacceptable as I have been waiting from 3 May 2024 for my internet to run smoothly and I cannot wait the SLA period due to me and my family needing connectivity for our work and exams.