CP
Clayton P
1 reviews | Active since Jun 2018
09 Nov 2023, 16:57
VUMATEL DID NOT LINK MY SERVICES
I had moved to a new premises, i had done all the necessary stuff with MWEB, Vumatel had sent out technician to change there black box and link, however they said they can not link due to the address is wrong. They wanted a POA that was given yesterday. Till now i am still awaiting for Vumatel to link my services. I had contacted the technician and he said he is just the technician and its Vumatel holding you up. My kids are writing exams and they need internet to take off work material from the school app, this is totally ridiculous
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Replies (2)
Vumatel's replyOfficial
10 Nov 2023, 09:46Good day Clayton
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Vumatel's reply10 Nov 2023, 09:46
Official
Good day Clayton
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
Please provide us with your full address, and we will advise on your inquiry.
Kind Regards
The Vuma Team
CP
Clayton P's updateReviewer Update
10 Nov 2023, 10:07My address is 37 Bendor street brackendowns Alberton unit 19 Sonland Park. I have been connected last night around 8pm. However the line drops after 15mins. I had thought it was the modem, I had changed the modem and still the same. I had logged into the isp modem and checked the settings. Settings where all fine. I had deleted the setting and reput them in. It still does the same. I have a feeling that the line is conflicted or a mixed line. I am not sure as I am not a technician. Please could you assist with a matter of urgency.
CP
Clayton P's update10 Nov 2023, 10:07
Reviewer Update
My address is 37 Bendor street brackendowns Alberton unit 19 Sonland Park. I have been connected last night around 8pm. However the line drops after 15mins. I had thought it was the modem, I had changed the modem and still the same. I had logged into the isp modem and checked the settings. Settings where all fine. I had deleted the setting and reput them in. It still does the same. I have a feeling that the line is conflicted or a mixed line. I am not sure as I am not a technician. Please could you assist with a matter of urgency.