HW
HILDA W
1 reviews | Active since Dec 2014
07 Aug 2023, 12:05
VUMATEL ****
VUMA HAS BEEN HAVING SO MANY OUTAGES IN OUR AREA ,IT IS INSANE,MY DAUGHTER WORKING FROM HOME SUFFERS SO MUCH . SHE LOSES SO MUCH IN TERMS OF INCOME .NO WORK NO PAY. AND WHEN YOU CALL VUMATEL THEY TELL DONT EVEN COMPENSATE FOR THE HOURS AND DAYS LOST DUE TO NO NEGATIVITY .THIS IS ABSURD AND TOTALLY UNACCEPTABLE
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Vumatel's replyOfficial
08 Aug 2023, 09:44Good morning Hilda
We trust that you are well
We are truly sorry to hear about your experience. If you are unable to connect then please log a ticket with your ISP and provide it to us to check the progress on it. You can also visit the link to check the status of a network incident.
https://vumatel.co.za/network-status
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. If you are unable to connect then please log a ticket with your ISP and provide it to us to check the progress on it. You can also visit the link to check the status of a network incident.
https://vumatel.co.za/network-status
Kind Regards
The Vuma Team
Vumatel's reply08 Aug 2023, 09:44
Official
Good morning Hilda
We trust that you are well
We are truly sorry to hear about your experience. If you are unable to connect then please log a ticket with your ISP and provide it to us to check the progress on it. You can also visit the link to check the status of a network incident.
https://vumatel.co.za/network-status
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. If you are unable to connect then please log a ticket with your ISP and provide it to us to check the progress on it. You can also visit the link to check the status of a network incident.
https://vumatel.co.za/network-status
Kind Regards
The Vuma Team