JN
James N

1 reviews | Active since May 2016

24 Jun 2016, 04:54

Vumatel Damage

<p>A few weeks ago Vumatel started digging on the Melrose Estate to put down fibre cables. They damaged a cable of one of our security cameras at the complex. A few days later the cables of another two cameras were damaged. Vumatel kept up coming up with excuses and appologies and to date, more than a week later we are still without cameras. Our own security technicians made an ppointment ith Vumatel to get the problem resolved and Vumatel did not even show up for the meeting. The service from Vumatel is pathetic to say the lest. We are seriously considering keeping them OUT of our complex. </p>

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Replies (1)
Vumatel
Vumatel's reply10 Nov 2016, 15:10
Official

Good day ,

We apologise for any inconvenience caused and the experience you had with us. Please, could you kindly email us your address and contact details *** so that we can get the correct teams to investigate and rectify this issue?

Kind Regards

The VUMA Team

Best regards,