MC
Monique C

1 reviews | Active since Jul 2023

06 Sept 2023, 09:32

VUMATEL

Vumatel is *****ing from customers. When it comes to refunds due to double payments they only pay half stating your line has been in use when the line is suspended. Vumatel also debit unauthorized payments from your bank account when you already paid with your service provider. Then you have to fight to get your money back. Do not use vumatel you will have endless issues

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Replies (1)
Vumatel
Vumatel's reply06 Sept 2023, 13:31
Official
Good day Monique

Kindly contact your ISP for any assistance with billing and payment inquiries. As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries. 

Kind Regards
The Vuma Team