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Christo R
1 reviews | Active since Jan 2018
10 Mar 2024, 16:21
Vumatel ***********
I have used fibre for the last 3 years with Vuma and isp which I will not name and had very little issues. Since Feb 2024 my connection has dropped 5 times being without a connection for more that 6 days. Back and forth between isp and vuma with not one of them that can pin point the problem. Vuma sends someone to my house that advised the ups I have in place is the problem(which has been there for more then 2 years) after not even knowing what a router is. I am very upset as I would rather be without electricity then internet. The sad rhing is that i need to use vumatel as they are the fibre providers. Is there a way to get rid of Vuma in complexis?
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Replies (4)0
Replies (4)
Vumatel's replyOfficial
11 Mar 2024, 11:57Good day Christo
Please note that we tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Please note that we tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Vumatel's reply11 Mar 2024, 11:57
Official
Good day Christo
Please note that we tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Please note that we tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
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Christo R's updateReviewer Update
16 Mar 2024, 08:23Nobody tried to contact me, Britelink contacted me and arranged for ont replacement, which was completed. The link worked for a week and again went down on 15 March 2024 at around 12 pm. Another week another day without any internet.
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Christo R's update16 Mar 2024, 08:23
Reviewer Update
Nobody tried to contact me, Britelink contacted me and arranged for ont replacement, which was completed. The link worked for a week and again went down on 15 March 2024 at around 12 pm. Another week another day without any internet.
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Christo R's updateReviewer Update
16 Mar 2024, 18:28This is realy pathetic. ISP informed me that vuma cancelled the service….does vuma employ ******s? Why are they able to do this without checking anything
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Christo R's update16 Mar 2024, 18:28
Reviewer Update
This is realy pathetic. ISP informed me that vuma cancelled the service….does vuma employ ******s? Why are they able to do this without checking anything
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Christo R's updateReviewer Update
17 Mar 2024, 21:21Service came on this morning just for it to go down again 10 hours later. This is serious bull****
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Christo R's update17 Mar 2024, 21:21
Reviewer Update
Service came on this morning just for it to go down again 10 hours later. This is serious bull****