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Siyabonga T
1 reviews | Active since Jun 2021
05 Jan 2022, 11:58
Vumatel Customer Service
Please assist I ordered my fibre a few days back after phoning you guys from last week with no feedback or reply from you guys so today I decide to phone to make if my payment has been received the consultant advised payment is reflecting but my order is not yet scheduled and there's no technicians to assist as they open Monday the 10th and this is what I was not told when placing my order I was told they will install my fibre before Friday and since no call no nothing to confirm with me as a customer so now I don't know who is liying to me now cause I am tread like a fool.
Can someone get back to me and confirm that installation will be done tomorrow as I already paid and I cannot wait any longer.
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Siyabonga T's updateReviewer Update
07 Jan 2022, 16:20Hi Please help my order number is : *** I was supposed to have technicians come install my fibre today at 3 as per your confirmation sent to me via sms and email it's already an hour late now and nothing has been said to me this is really unacceptable and am inconvenience to me as I have things to do and serious matters to attend to but i am here waiting for people who I don't even know they coming or not. I really don't how I am being treated as a customer your guys service is really uncalled for👎🏽
ST
Siyabonga T's update07 Jan 2022, 16:20
Reviewer Update
Hi Please help my order number is : *** I was supposed to have technicians come install my fibre today at 3 as per your confirmation sent to me via sms and email it's already an hour late now and nothing has been said to me this is really unacceptable and am inconvenience to me as I have things to do and serious matters to attend to but i am here waiting for people who I don't even know they coming or not. I really don't how I am being treated as a customer your guys service is really uncalled for👎🏽