RF
Rochelle F
1 reviews | Active since Feb 2026
17 Feb 2026, 15:41
Vumatel cross patch
We have had no internet at work for nearly 3 weeks due to a "cross patch" on Vumatel's side. They have not come to the premises despite lots of phone calls daily and continual promises to escalate the query including to the manager of the region.
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
18 Feb 2026, 10:07Good day Rochelle.
Thank you for getting in touch with us.
Please note that our maintenance department has advised that the matter has been resolved, and your internet connection should be restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Please note that our maintenance department has advised that the matter has been resolved, and your internet connection should be restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Best regards,
Vumatel's reply18 Feb 2026, 10:07
Official
Good day Rochelle.
Thank you for getting in touch with us.
Please note that our maintenance department has advised that the matter has been resolved, and your internet connection should be restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Thank you for getting in touch with us.
Please note that our maintenance department has advised that the matter has been resolved, and your internet connection should be restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Best regards,
RF
Rochelle F's updateReviewer Update
18 Feb 2026, 11:28I have been advised by your call centre that there are still problems that it has not been resolved.
RF
Rochelle F's update18 Feb 2026, 11:28
Reviewer Update
I have been advised by your call centre that there are still problems that it has not been resolved.
RF
Rochelle F's updateReviewer Update
18 Feb 2026, 11:54Thank you it is finally working after 3 weeks
RF
Rochelle F's update18 Feb 2026, 11:54
Reviewer Update
Thank you it is finally working after 3 weeks
Vumatel's replyOfficial
18 Feb 2026, 12:06Thank you for getting back to us.
We are pleased to hear that your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
We are pleased to hear that your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Best regards,
Vumatel's reply18 Feb 2026, 12:06
Official
Thank you for getting back to us.
We are pleased to hear that your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
We are pleased to hear that your internet connection has been restored.
Should you require any further assistance, feel free to reach out to us.
Kind regards,
The Vuma Team.
Best regards,