gB
gordon B
1 reviews | Active since Jan 2010
14 Nov 2020, 17:14
VUMATEL / COOL IDEAS ARE A BAD COMBINATION FOR FIBRE CONNECTIONS AND SERVICE.
VUMATEL / COOL IDEAS ARE A BAD COMBINATION FOR FIBRE CONNECTIONS AND SERVICE.
Having spoken to cool ideas about the band width and speed of my 50 mbps download speed (that I pay for bur never get) at 16.00 on 14/11/2020 once again I was left with no internet connection at all. THIS IS THE 5TH TIME IN 3 DAYS. I have been in contact with cool ideas who say the problem is not from their side. quite frankly I don't give a flying continental who is to blame I just want this sorted out especially as I cannot change you as the initial supplier.
Helpful (0)
Replies (1)0
Replies (1)gB
gordon B's updateReviewer Update
29 Dec 2020, 21:52Thanks for making contact a month ago. Thanks for you and cool ideas doing absolutely nothing to resolve the problem. Such a shame that I have to pit up with your bad service as I have no alternative as you control the service to the area.
gB
gordon B's update29 Dec 2020, 21:52
Reviewer Update
Thanks for making contact a month ago. Thanks for you and cool ideas doing absolutely nothing to resolve the problem. Such a shame that I have to pit up with your bad service as I have no alternative as you control the service to the area.