RN
Rigardt N

1 reviews | Active since Dec 2019

14 Sept 2026, 09:31

Vumatel connection failure

You guy's connectivity sucks. Either you or Vox needs to improve something right now, because both your services suck ass. Fix your damn connection problem please. Some of us are trying to stay connected, but these unescerrary interruption are making it hard.

0
Replies (2)
Vumatel
Vumatel's reply14 Sept 2026, 10:34
Official
Dear Rigardt,

Thank you for sharing your experience with us. Please accept our sincerest apologies for the poor service you experienced. We are truly sorry for the inconvenience this has caused.

This is not the standard of service we aim to provide, and we take your feedback very seriously. Kindly confirm your address in order for us to assist. If you have been given a ticket number, please provide it to us.

Kind regards,
The Vuma Team

Best regards,

RN
Rigardt N's update14 Sept 2026, 11:00
Reviewer Update
It's 44 Collet Street Raceview Alberton. I haven't been issued a ticket through Vox telecom yet because as always they don't take my complaints seriously.

So again, either fix your fiber connection problem or your communications with Vox telecom. Because I want my stable connection back that I'm paying for.