EM
Etienne M

1 reviews | Active since Nov 2011

06 Apr 2021, 12:17

Vumatel can't migrate a simple Fiber line

I have moved away from another ISP because they have really bad services. But now I am stuck with Vumatel that can't do simple migration and configuration so the line is active to be used. Everything is fine on the Afrihost side so I assume because they keep referring it back to Vumatel. Ref ISP-447522. I am dead in the water can't work.

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Replies (1)
EM
Etienne M's update07 Apr 2021, 14:40
Reviewer Update
I spoke to Eric at Afrihost. I had to resolve this problem myself due to lack of support. Vumatel registered the fiber wrong. Eric and I will resolve this problem.