Vumatel cannot release Fibre line for activation

Item: Vumatel
Rating: 1
Author: Mark E

Why is it so difficult for Afrihost to get you to release a hold on my Fibre line! Afrihost have been amazing trying all to get it sorted but WebAfrica and Vumatel, 2 weeks after previous tenant left still cannot lift the hold on this Fibre line so that Afrihost can go about their business being the absolute stars they are!!!

Helpful (0)

Replies (3)

Vumatel's replyOfficial

07 Oct 2024, 19:57

Good day Mark

Please provide us with your full address, and we will advise on your inquiry.

Kind Regards
The Vuma Team

Vumatel's reply07 Oct 2024, 19:57

Official

Good day Mark

Please provide us with your full address, and we will advise on your inquiry.

Kind Regards
The Vuma Team

Mark E's updateReviewer Update

09 Oct 2024, 20:04

Two days later and the totally useless Vumatel and Webafrica team still cannot handle a simple migration of an outgoing client and new client moving in.

It is costing me an absolute fortune in Data costs to run a smart home while we wait for this absolute disgusting display of sheer laziness to take its toll...

Vumatel and WebAfrica - I hope you are reimbursing my data costs when you finally figure out how to do your jobs!!!

#useless

Mark E's update09 Oct 2024, 20:04

Reviewer Update

Mark E's updateReviewer Update

10 Oct 2024, 10:40

Hello????? VC-*** is your reference.... that is all we have received! A reference and now nothing further!!!!!!!

Mark E's update10 Oct 2024, 10:40

Reviewer Update

Hello????? VC-*** is your reference.... that is all we have received! A reference and now nothing further!!!!!!!