AN
Aman N

1 reviews | Active since Dec 2020

08 Dec 2020, 11:30

Vumatel cannot process a package change correctly

7 days since first log of issue with change of package speed - Vumatel keeps closing the ticket saying the speed is correctly configured when it is not.

0
Replies (4)
Vumatel
Vumatel's reply10 Dec 2020, 08:09
Official
Good Morning Aman 

We trust that you are well 

We sincerely apologise for the experience you have had with us. Kindly email us on *** in order for us to assist 

Kind Regards
The Vuma Team 
AN
Aman N's update10 Dec 2020, 09:32
Reviewer Update
Email address not visible.
Vumatel
Vumatel's reply11 Dec 2020, 09:24
Official
Hi Aman 

We have sent you an email.
AN
Aman N's update11 Dec 2020, 14:31
Reviewer Update
Thank you. It has been resolved