Vumatel canceled us without us canceling
5 days without wifi. We were told technical error. Today still no wifi we called in again only to hear that we are canceled. We never even canceled as we need our wifi. So how does this happen that people gets canceled on service without them actually canceling. And now we have to struggle without wifi. Really not great service.
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Replies (2)'s updateReviewer Update
12 Dec 2022, 19:13Thank you so much to the lady who phoned us and resolved our issue within 15 minutes. It doesn't allow me to change my posting so will post an new review to say thank you.
's update12 Dec 2022, 19:13
Reviewer Update
Thank you so much to the lady who phoned us and resolved our issue within 15 minutes. It doesn't allow me to change my posting so will post an new review to say thank you.
Vumatel's replyOfficial
13 Dec 2022, 08:17Good day
Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Vumatel's reply13 Dec 2022, 08:17
Official
Good day
Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team