Vumatel camcelled without authorisation from Client... Njani

Wow... where do I start... So my Internet speed was upgraded with no consent from me, which was subsequently followed by a higer debit order for the speed, which i did not authorise to begin with.

Been fighthing Vodacom only to be told that Vumatel cancelled my contract... Why? How? For What?

No one seems to know... I am paying for internet that I am not using and this back an forth has been going on for a week now...

What must one do im order to get the services that they paid for... Haai maan!!!

So between Vodacom and Vumatel, one of them messed up and messed up really good!!!!

I would appreciate it if a Vumatel consualtant would actually respond and give their side as right now all fingers are pointing at you being very ***********