Vumatel

Hi I paid vumatel the 26 of September for my wifi for the month the payment went through and my wifi was only 1 day on then the next day it was no internet connection then we messaged ,called and emailed for a month now each time the consultants log a ticket and request but nothing .yesterday my husband called a agent spoke to the agent to say they must rather reverse the money cos it was no enjoyment for us cos we paid R400 for no internet and when we log a querry they just they have very poor assistance, then yesterday suddenly the wifi was activated only for a day on then this morning it's no internet connected again vumatel is the worst service provider they get paid to give such horrible service to us ...when we log a complaints they can't even assist this is unjust to us when we paid our money already mhn it's not right at all