VUMATEL BAD/NO SERVICE PROVIDED

I HAVE BEEN WITHOUT INTERNET SINCE MONDAY 17 AUGUST. VUMATEL BLAMES AFRIHOST FOR EVERYTHING AND SAY IT AFRIHOST PROBLEM. AFRIHOST THEN BLAMES VUMATEL. SERVIES IS DISGUSTING. I CANCELLED MY ACCOUNT ON 26 AUGUST. AFRIHOST HAS NOW DEBITED ME AGAIN FOR SEPTEMBER !!!! SAYING IT IS VUMATEL PROBLEM. VUMATEL NEED TO SORT THINGS OUT.