LG
Layden G
1 reviews | Active since Aug 2024
14 Aug 2024, 09:51
Vumatel bad service
Pathetic service. I have been trying to get my internet activated since the 06/08. Today is 14/08. I called vumatel on various occasions to follow up on my order and always got told my order was duplicated and they cant act on the order due to this. Who's problem is that? Then I get placed on hold for +20min only for the call to end! I chose a vumatel package with my ISP because it was the best deal and also due to a good past experience but it seems now that your client base has grown and fibre has become a basic necessity in most homes your service level has dropped.
Helpful (0)
Replies (2)0
Replies (2)LG
Layden G's updateReviewer Update
14 Aug 2024, 21:08It's fine I cancelled the order with you.
Go check what went wrong with my order, maybe you can deliver a better service to the next customer. My order number was [OVC-***] Vumatel]
Go check what went wrong with my order, maybe you can deliver a better service to the next customer. My order number was [OVC-***] Vumatel]
LG
Layden G's update14 Aug 2024, 21:08
Reviewer Update
It's fine I cancelled the order with you.
Go check what went wrong with my order, maybe you can deliver a better service to the next customer. My order number was [OVC-***] Vumatel]
Go check what went wrong with my order, maybe you can deliver a better service to the next customer. My order number was [OVC-***] Vumatel]
LG
Layden G's updateReviewer Update
15 Aug 2024, 14:42I said I cancelled my order. I want nothing to do with Vumatel. You can come and fetch your box.
LG
Layden G's update15 Aug 2024, 14:42
Reviewer Update
I said I cancelled my order. I want nothing to do with Vumatel. You can come and fetch your box.