BM
Bongeka M
1 reviews | Active since Dec 2018
18 Nov 2024, 09:25
Vumatel bad service
Since last week the week Wednesday the 13th November after the scheduled maintenance the service has been down till today 18th November. There is no communication from Vuma I have been since trying to get information but the WhatsApp robot is the only way of communicating and the response that I get is there’s nothing to do from my side.
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Vumatel's replyOfficial
19 Nov 2024, 13:10Good day Bongeka Mgweba.
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team.
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team.
Vumatel's reply19 Nov 2024, 13:10
Official
Good day Bongeka Mgweba.
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team.
Thank you for getting in touch.
We sincerely apologize for the inconvenience caused by the ongoing outage in your area. Our team of skilled technicians is working diligently to resolve the issue and restore service as quickly as possible. We recognize how vital these services are to you and want to assure you that we are doing everything we can to address the situation promptly.
Kind regards
The Vuma Team.