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christo C
1 reviews | Active since Nov 2016
24 Oct 2022, 19:03
Vumatel bad service
I need a viber wire re-installation at my house. The first response from them was in 2 days time, but I told them that I accidentally gut the wire. They still send me the wrong guys to do maintenance??? They could not fix it. Since then I have not heard anything from them after countless unanswered phone calls. They don't take calls, pathetic!!! I have phoned Vodacom twice now, and they do excellate the problem. Still yet Vumatel give no response. I do understand and agree with the multiple bad reviews online. Vumatel does not give client after service. Wake up Vumatel please!
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Replies (4)cC
christo C's updateReviewer Update
27 Oct 2022, 14:20HI Vuma team to which e-mail account have you sent the quotation because I have not received anything. Please send me the proof that you have send a quotation. My e-mail address is ***. Please send me the quotation again. ISP-923195
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christo C's update27 Oct 2022, 14:20
Reviewer Update
HI Vuma team to which e-mail account have you sent the quotation because I have not received anything. Please send me the proof that you have send a quotation. My e-mail address is ***. Please send me the quotation again. ISP-923195
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christo C's updateReviewer Update
29 Oct 2022, 14:57Thank you for getting back to me. No I have not received anything from them yet. I daily check my mail for it. This has been two weeks since I locked the problem with them. My wife and I work from home, so this is less than good service. This is the best response I have yet got from Vumatel. It is sad that one should go to such lengths to get a response. Please come fix my viber line?
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christo C's update29 Oct 2022, 14:57
Reviewer Update
Thank you for getting back to me. No I have not received anything from them yet. I daily check my mail for it. This has been two weeks since I locked the problem with them. My wife and I work from home, so this is less than good service. This is the best response I have yet got from Vumatel. It is sad that one should go to such lengths to get a response. Please come fix my viber line?
Vumatel's replyOfficial
31 Oct 2022, 08:09Good day
Kindly note that the team has confirmed that the quotation has been sent via email and the team is awaiting proof of payment and will assist.
Kind Regards
Zoleka Guca
Kindly note that the team has confirmed that the quotation has been sent via email and the team is awaiting proof of payment and will assist.
Kind Regards
Zoleka Guca
Vumatel's reply31 Oct 2022, 08:09
Official
Good day
Kindly note that the team has confirmed that the quotation has been sent via email and the team is awaiting proof of payment and will assist.
Kind Regards
Zoleka Guca
Kindly note that the team has confirmed that the quotation has been sent via email and the team is awaiting proof of payment and will assist.
Kind Regards
Zoleka Guca
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christo C's updateReviewer Update
31 Oct 2022, 12:05I recieved a quote from Brightlink Mct.
I am with vumatel, is this correct?
I am with vumatel, is this correct?
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christo C's update31 Oct 2022, 12:05
Reviewer Update
I recieved a quote from Brightlink Mct.
I am with vumatel, is this correct?
I am with vumatel, is this correct?