SC
Shenley C
1 reviews | Active since Dec 2012
22 May 2018, 15:08
VUMATEL BAD SERVICE
Telkom contacted me to offer me a fibre contract via vumatel and to replace my adsl line. Since then the fibre never worked and Vumatel just left the wiring in unacceptable state. Fibre line never worked since the day they contacted me. Since then Telkom has been billing me for fibre and ADSL line. I have phoned Vumatel and Telkom several times to resolve the matter and no one is interested.
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Shenley C's updateReviewer Update
28 May 2018, 09:51Good morning. Kindly note this issue is still not resolved. Can you please reverse all FIBRE charges from my account immediatelly and restore my billing to the ADSL line. I cannot pay for services I never had and as a result of my bad experience I am not interested in a fibre line with vumatel
SC
Shenley C's update28 May 2018, 09:51
Reviewer Update
Good morning. Kindly note this issue is still not resolved. Can you please reverse all FIBRE charges from my account immediatelly and restore my billing to the ADSL line. I cannot pay for services I never had and as a result of my bad experience I am not interested in a fibre line with vumatel