VUMATEL BAD CUSTOMER SERVICE

I've been using Vumatel Fibre for the last 3 years through Capricorn WiFi. On the 30th October 2024 I complete a form notifying Capricorn that im moving to a new premises, they then arrange with Vumatel to come and install fibre at new address, the tech for Vumatel came to new address about 3days after request was sent, technician called me and said that there only 4 fibre ports and all 4 are and that they need a letter from landlord to install Fibre. I got the letter from Landlord and Capricorn forward it to Vumatel, Vumatel then sent email to Capricorn network stating that they cannot help with Fibre because i dony stay in a registered complex. Funny thing of all is, that previous address was also not a registered complex but fibre was installed. Capricorn decided to install WiFi as a loan unit until Vumatel come and sort out fibre at new address. Im still waiting for feedback from Vumatel up to today. THX VUMATEL FOR YOUR **** SERVICE. Im done witb you guys. Cancelling my contract with Capricorn due to your pathetic service