Vumatel

I have of recent enlisted Vumatel as my fibre network supplier of choice What a disappointment ..they have no control whatsoever of the people they have of service providers that they have SLA s with.compnies like VOX and New planet that are entrusted by Vumatel to carry out the necessary such as your installation and making sure it's done a date and time provided to you the client are nothing but false.i was contacted by New planet that does the installation on Saturday 23 May 2026 and the installation was due to carried out now Monday 25 2026 at 08.30 this morning ..nobody showed nobody called nothing I took an entire day off for this I've been in the phone with Vox,New planet keeps you in the phone Vumatel tells you the client to call New planet is this the service one gets after fulfilling the contract and taking out one .shame in you Vumatel.One whole day lost one day's pay lost.Like you interested 😭