Vumatel as hopeless as any parastatal

I didn't want to give this company a 1-star rating, but I couldn't find a 0-star rating. The incompetence and shear lack of interest is breath taking. No matter how many times I give the support people my address, the next time I phone them and they ask for my cell number, they come back and ask if I live in Cape Town. I have emailed them a screen capture of a Google map showing the exact position of my house in Johannesburg but they still have technicians running around Kuilsriver, sending me SMSs saying "Problem resolved".