Vumatel are the ****mers of the century

It's five days now since I took out a Fibre package with Vuma which is fully paid on the same day and yet the Fibre has not been installed. I have tried every possible means to get it installed since last week Thursday to no avail. The hellopeter.com team is as useless and redundant as their no service. They asked for an order number and all the contact details yet they never called or made a response since. What's worse is my mother took wifi services with them, and last week when I gave them my address they said they could only pick a cancel order of my mother. They cancelled it but they didn't refund her, that's how ********* and ****ming this coming is. I'm planning on taking this further and would also be laying a formal complaint with the consumer ombudsman. If you are a South African and need Fibre, don't take it out with Vuma, they are ****s and if you go through their reviews you will note they have 2.4 stars, that's below average for over 600 reviews, that's how pathetic they are. So, I have taken liberty to give them a single star which they don't deserve every single day until they refund me. ****s, ****mers of the century. Vumatel I want my money back you ****med!!!!!!!