Vumatel, another tail, for another part of their business ( two distink apartment between my first and second review)

This fault does not pertain to my previous review, this is on their technical side and fixing issues, they have no idea how their own system work, they are not willing to send someone to the premises to check for a fault, since 1 Dec 2020 till today 6 march 2021, they have claimed to have fixed the line 5 times, all in a matter of minutes to maximum I believe one hour and if you disagree with their assessment, they make you do tests that waste 90 minutes productive work time and 4 hours of actual time, because you have to sit and wait an hour apart to do the tests, for three weeks they claimed not to have gotten prove and refuse to do anything else, I am working through my ISP axxess, because vumatel has no support for vuma village, I have no idea how this company is staying afloat. Sink already.