VUMATEL AND WEBAFRICA - WORST SERVICE PROVIDERS - ****S

Vumatel and Webafrica are ******** the public with their cheap fibre. I completed my application on 07 March and was told that I needed to pay immediately. I still had ADSL Telkom line running and only wanted to start with Vuma Reach on 01 April. The consultant advised that he will cancel the application. I re-instated the application then there were problem with sending me a payment link. I then completed a new application on 30 March 2020. Called them numerous times to send the payment link. Only received the payment link on 01 April 2020. I made the payment on the same day. The payment is still not reflecting on my account. I then called Pay fast, the application they use for payment and Lirrissa confirmed payment. Lirrisa at Pay Fast sent the confirmation to Jade Noordeman at Webafrica. I then received a call for installation. When the guys arrived at my parents place the said that they could not install the fibre at the separate entrance as this requires a secondary line. I tried to resolve this issue but nobody can help. VUMATEL AND WEBAFRICA ARE THE WORST SERVICE PROVIDERS EVER!!!!

I will not recommend these service providers to anybody. The service is **********!

I WANT MY MONEY BACK AND I AM GOING BACK TO TELKOM!!!!!!!!!

CHEAPER IS NOT ALWAYS BETTER!