WK
Wynand K

1 reviews | Active since Sept 2019

27 Oct 2024, 18:28

Vumatel and webafrica poor service

Between Vumatel and webafrica, I don't know what to say anymore. Second time in one month my internet connection is down. My connection has been down since Thursday, contact webafrica, they say vumatel must activate my line again, but no one is fixing anything. Going for 5 days now. Then get told vumatel has limited staff. This is just bad.

0
Replies (2)
Vumatel
Vumatel's reply28 Oct 2024, 15:18
Official
Good day Wynand 

Please follow up with your ISP as your service has been cancelled on our end with no active order.

Kind Regards
The Vuma Team
WK
Wynand K's update28 Oct 2024, 15:28
Reviewer Update
My next due date is on 2024-11-01 according to webafrica website. So my order is still active.