AV
Andre V
1 reviews | Active since Feb 2021
01 Feb 2021, 08:45
Vumatel and WebAfrica - Little to no client support.
Fibre order placed almost 3 weeks ago with no response from Vumatel regarding the installation. The ISP is @Webafrica and they have a "superfast" Whatsapp support service... which I've been using to try and follow up on my order with little to no response (mostly no response)
I've probably submitted 15 call back requests with little to no response
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Vumatel's replyOfficial
01 Feb 2021, 16:09Good day Andre
Thanks for taking my call.
As per our telephone conversation, we will escalate the issue to our installs team and will revert back.
Kind regards
The Vuma Team
Thanks for taking my call.
As per our telephone conversation, we will escalate the issue to our installs team and will revert back.
Kind regards
The Vuma Team
Vumatel's reply01 Feb 2021, 16:09
Official
Good day Andre
Thanks for taking my call.
As per our telephone conversation, we will escalate the issue to our installs team and will revert back.
Kind regards
The Vuma Team
Thanks for taking my call.
As per our telephone conversation, we will escalate the issue to our installs team and will revert back.
Kind regards
The Vuma Team