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Thully M

1 reviews | Active since Jun 2024

30 Jun 2024, 21:25

Vumatel and web Africa is ****

I am so drained and ****ed off by their poor service, the only thing i need now is my refund for the money i paid last week Sunday 16/06/2024 for the wifi that is not working. Until this day i keep reporting, i am given one and the same response “technician are working on the issue and you will be contacted soon” like really it has been 10 days no has contacted me. I reported this daily on their whatsapp i am tired. They Please refund my money and take their poor services else where i tired. Now they are saying there there is a notice of one for cancellation. What notice should i serve because the wifi is not working and i have reported and made me a stupid. Today they sent an email saying that the fault status has been updated and closed. But no body has called or came to check the wifi that not working

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Replies (3)
TM
Thully M's update04 Jul 2024, 16:07
Reviewer Update
I feel i am being ****med here, you called looking serial number, i gave it to you. But said you were going to call back but you didn’t. I made the payment on the 16/06/2024 your wifi never worked until now. On the 1st and 2nd of this month you tried to deduct my money again but fortunately i am wise i moved money before you try me. But now i want my R399 for June since the wifi has not been working since i paid. I have all the proof that i have been in contact with you since 17/07/2024. I will email the proof of payment as per your request. I appreciate if you call me as promised

TM
Thully M's update04 Jul 2024, 16:30
Reviewer Update
I have sent numerous proof of payments stating i paid you on 16/06/2024 transaction for posting date on proof of payment is 20/06/2024. Please check emails
TM
Thully M's update11 Jul 2024, 14:31
Reviewer Update
Hi
I emailed the proof of payments since 04 July 2024 as requested above, until to day you have not responded. Truly you ****mers why request that i sent in proof of payment and when it is yo nothing about it.