NM
Noluthando Marenene-Mketo

1 reviews | Active since Jul 2022

15 Jul 2022, 20:03

Vumatel and Vox Telecom are terrible!

Really deserves less than 1 star. Infact a zero.

Vumatel and Vox Telecom the worse combination for internet solutions ever.

Been without internet for a total almost 5 days this month (and counting). Yet our monthly installment is always is full.

Avoid them at all cost.

0
Replies (4)
NM
Noluthando Marenene-Mketo's update16 Jul 2022, 13:33
Reviewer Update
I have emailed you the ticket number as requested. It is vox***4.
NM
Noluthando Marenene-Mketo's update16 Jul 2022, 19:40
Reviewer Update
This issue is still not resolved. Everyday we are told that technician are working on it. This morning we were told they were on their way. This was a LIE. Why are you not attending to us, we pay for this service. It's not free.
NM
Noluthando Marenene-Mketo's update18 Jul 2022, 08:24
Reviewer Update
The service was restored in the evening yesterday. It took about 4 days but it's restored now. I hope it stays.
Vumatel
Vumatel's reply18 Jul 2022, 09:19
Official
Good day Noluthando

Pleased to hear that your connection has been resorted.


Kind Regards
Zoleka Guca