Vumatel and Vodacom needs ro pull their socks up

As of today ot has nou been 2 weeks since i app**** for fibre. But then Vumatel activated the wrong fibre line in my apartment. I tried callimg they were not cooporative. Telling me that they can not help me and keeps sending me elsewhere. Now because they activated the wrong fibre line through Vodacom. Afrihost cant activate mine. Nobody helps me. When i say that i want to speak to a manager, they say that their managers are not in. Now Vodacom sent a bill to the lady that stated here before me and sge is refusing to pay and Vodacom is refusing to cancel the line, before she pays it. Now i cant get internet because novody is cooporating. Everyone is just shrugging their shoulders telling me that they cannot help.

This is unacceptable!!!!!