JD
JL D
1 reviews | Active since Apr 2020
04 Jun 2024, 09:53
Vumatel and Supersonic!!!!!!!
I am still struggling, now my internet globe is not even showing. It's becoming really frustrating. I work from home, and I can't afford for my internet to be down. Then, trying to call the service provider Supersonic, OMG they are worse than home affairs admin. You can't get through and then they are so quick to log a request, when they haven't even done the correct troubleshooting. Can anyone, someone just assist please.
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Replies (2)JD
JL D's updateReviewer Update
04 Jun 2024, 12:56Thank you, the technician was here in an instant and quickly sorted out my error, he checked my old box and replaced it. I really appreciate his fast and efficient service. Thank you Vumatel. Supersonic kept on saying the Vumatel was down and that there was an outage, the techinician advised me that there was no outage and it was a fault on my device. Thank you Vumatel, now i am not sure if i should change service providers, from SuperSonic to someone else.
JD
JL D's update04 Jun 2024, 12:56
Reviewer Update
Thank you, the technician was here in an instant and quickly sorted out my error, he checked my old box and replaced it. I really appreciate his fast and efficient service. Thank you Vumatel. Supersonic kept on saying the Vumatel was down and that there was an outage, the techinician advised me that there was no outage and it was a fault on my device. Thank you Vumatel, now i am not sure if i should change service providers, from SuperSonic to someone else.
Vumatel's replyOfficial
05 Jun 2024, 09:36Thank you for the feedback :-).
Kind regards
The Vuma Team
Kind regards
The Vuma Team
Vumatel's reply05 Jun 2024, 09:36
Official
Thank you for the feedback :-).
Kind regards
The Vuma Team
Kind regards
The Vuma Team