VUMATEL AND MWEB IS THE WORST IN CUSTOMER SERVICE

Good day. Vumatel is one of the worst providers ever. They send a guy to your residence install the line, and promise you that it will be connected in 48hours. Then nobody comes back. Then you have to call Mweb and Vumatel logged 50 tickets to get someone to actually reply to you. HOW BAD IS THIS. In this country CUSTOMER SERVICE UP TO ****. Because nobody will just say you know what we will help you. I just want my internet to be connected !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! why is this so hard