Vumatel and how they treat their clients

Day 1 - your situation will take up to 5 days to fix Day 2 - you are not a priority client so I must wait Day 3 - we promised we would come but we aren't going to we only see clients who have been out for more than 72hrs Day 4 - we still are not making a effort as you are not a priority client Day 5 - still no internet and now call centre hangs up on me Day 6 -???