1 reviews | Active since May 2021
Vumatel and Home-connect
Can someone please tell me what the hell is going on?!!!
I have sent proof of payment on 8May21 and to this day Vumatel is still asking me for pop and I am sending it to everyone requesting it yet NO ONE IS DOING ANYTHING ABOUT IT!!!
Clearly I am dealing with a whole bunch of *********** people and clearly NO ONE is communicating with EACH OTHER and EVERYONE is giving ME the run around. This is the ****tiest customer service I have experienced in my entire life from both companies.
Do you want me to come and do your job for you? Someone had better find a way forward and resolve this issue today once and for all. I am long time past sick and tired of this mess that ALL OF YOU caused and no one is taking responsibility or resolving it.
I once again attached the pop !!!!
Hope this mail finds you well.
The status of the order as per the above order number shows, to be awaiting the ISP's application. Kindly request your ISP, to complete the order for us.
Once the order has been completed from the ISP side, we will be able to work and complete the order.
Kind regards,
The Vuma team
Hope this mail finds you well.
The status of the order as per the above order number shows, to be awaiting the ISP's application. Kindly request your ISP, to complete the order for us.
Once the order has been completed from the ISP side, we will be able to work and complete the order.
Kind regards,
The Vuma team